Work environments are still critical areas due to the pandemic. Housekeepers have a direct responsibility for the safety of the premises, and it must be recognized that their work is of utmost importance. It is therefore the responsibility of managers to ensure the professionalism and thoroughness of their frontline teams. Some managers mistakenly postpone custodial training because the priority is to focus on field operations.
But now is the time to upgrade knowledge to get everyone on the right track, ensure that the highest industry standards are met, and teach them how to properly use the new equipment and chemicals that have been added to protocols.
The return on investment of a training session is very advantageous because the long-term benefits are felt on many levels, and many people are benefiting. Not only is the overall quality of the cleaning service directly improved, but the level of satisfaction of the users or tenants of the premises is higher.
As more and more people likely return to offices in 2022, it will be important to meet the expectations and requirements of the building’s occupants in order to reduce their concerns and reassure them.
Providing well-targeted training to employees also helps demonstrate the importance that employers attribute to their role and is a good way to show appreciation for their work. An employee who perceives this recognition is much more committed, more motivated and participates actively and positively in the accomplishment of tasks and in the improvement of practices in general.
The importance of offering a specific training plan for housekeeping employees has always been prioritized at ValkarTech. In addition to training sessions on basic janitorial techniques, many other relevant topics have been developed by our experts and are delivered by our experienced trainers, all of which can be customized for custodial teams or building managers.
How to conduct internal audits? How to establish effective work routes? How to develop and update an emergency response plan? You can even offer training on ergonomic principles to properly adapt posture and movements when learning to handle new equipment and to minimize the risk of injury.
At ValkarTech, all training sessions are designed according to the latest industry trends and meet the standards set by internationally recognized authorities. All training is approved by our Training Director, who recently obtained the Healthy Hospital Environmental Services certification issued by the IEHA, attesting to her expertise in the integrated management of cleaning in healthcare facilities, but more importantly, demonstrating her determination to support and equip our clients to the best of her ability so that they can face and remedy a pandemic, or any other epidemiological situation, and ensure clean and safe premises.
Nathalie Thibault is the Training Director of ValkarTech, a Canadian consulting firm that guides, supports, and advises its clients on ways to optimize the operational performance of their organizations in terms of building hygiene and sanitation. For more information, please email doliveira@buildinghm.ca, visit https://en.valkartech.com/ or call 514 316 6723.
