Leaving a good impression on guests and staff is important for building owners, and your washrooms can say a lot about your business. In this post-pandemic world, people are looking for evidence of a clean bathroom from the businesses they visit, and it can directly affect their experience and whether they return.
Presenting your facility in its best light means making clean washrooms a priority for your business, and here’s why:
Prioritize safety
Visitors want to know that you prioritize their safety and they are more likely to visit if that’s the impression they get. In fact, in a 2022 survey, 51 per cent of people said that an unpleasant washroom experience reflects badly on the business, with 43 per cent thinking that it shows poor business management.
It goes beyond looking professional! Guests and staff want to know that health and safety is a priority, and with 79 per cent of visitors say that posting and updating a washroom cleaning schedule is important, consider adding this practice to show you’re on top of your washroom maintenance. Using a checklist also means that you’re monitoring supplies, so guests will always have what they need when they visit.
Make the commitment
Technology is also important to visitors, with 63 per cent saying they would likely return to a business with touchless technology. In our post-pandemic world, people have a heightened awareness of sanitation, taking more steps to stop the spread of germs than ever before. Listing faucets, entrances, flushers, and soap dispensers as their top four priorities, these are the areas where your company can stand out with a proactive approach to cleanliness as a commitment to your guests and staff.
RELATED: Touchless technology for your building
Show your pride
Professionalism is important and it translates to every aspect of your business, including the condition of your washrooms. It’s not just about visitors to your building, either, your staff deserves a clean and safe space too.
The condition of your washrooms leaves a lasting impression, impacting your reputation, your employee satisfaction, and your bottom line. On average, full-time employees spend 25 to 30 per cent of their day in the washroom, so hygiene is important and so is the perception that you care about your staff.
Take the time to prioritize the condition of your washrooms to provide peace of mind, a professional appearance, and your commitment to the safety of your guests and staff.
