The Condominium Authority of Ontario’s (CAO) newly launched Director Training 2.0 expands upon previous programs with two brand-new modules for communication and conflict resolution.

The update also refreshes content, provides tools and tips to better equip condo boards for their roles and responsibilities and features a self-assessment module so directors can understand what areas to revisit in their learning path.

The CAO also introduced a new Condo Director Competency Framework that includes a reference list of skills and further development materials to support ongoing growth.

“Directors told us through surveys and consultations that more in-depth education was needed to better support them in their important roles and responsibilities, particularly now that 1.71 million Ontarians call condos home.,” said Condo Authority CEO and Registrar Robin Dafoe. “There are more than 45,000 active condo directors in the province and I’m proud that this new training delivers just that, while also enhancing consumer protection and supports for all members of Ontario’s condo communities.”

All Ontario condo board directors must complete the training within six months of starting their term going forward, unless they’ve already finished the mandatory training within the past seven years. The free, self-paced training is available to anyone who’s interested and can be accessed on CAO’s website.