The Competition Bureau of Canada is warning Canadians to remain skeptical of products and services that wrongly claim to be “green.” As more people look to reduce their environmental impact, this demand is leading to more companies making false promises.
“Along with this increase in “green” products, there has been an increase in false, misleading, or unsupported environmental claims, which are illegal in Canada,” the bureau said in a statement released Wednesday.
“This practice is called “greenwashing”. It can take many forms, including claims, adjectives, colours and symbols used to create an impression that a product or service is “greener” than it really is.”
Last year, a global review led by the International Consumer Protection and Enforcement Network found that 40 per cent of green claims made online could be misleading consumers.
The bureau advises that when shopping:
- Remember that while some “green” claims are true, others may be false, misleading, or unsupported by adequate evidence;
- Be vigilant when you come across a vague or broad statement such as “eco-friendly” and “safe for the environment”. Without any further explanation of the claim, it might lead to misinterpretation and deception;
- Don’t be fooled by nature-themed images like water, clouds, plants, animals and earth, or colours used on packaging and in marketing;
- When you see eco logos or labels make sure they are trustworthy;
- Remember: all consumer goods have an impact on the environment, including those that claim to be “green”;
- If you have doubts about an environmental claim, don’t be afraid to reach out to the company and ask them questions. If you believe that a business may have made a false, misleading or unsupported environmental claim, report it to the Competition Bureau.
The Competition Bureau enforces laws that can address environmental claims that are false, misleading or not based on adequate and proper testing.