Don Gilpin has been named president and chief operating officer (COO) of IFMA.

Gilpin has served as IFMA COO since September 2018. In his expanded role, he will continue to concentrate on internally focused items such as finance, human resources and operations, while also interacting with volunteer leaders globally and building relationships with other like-minded industry associations.

“I look forward to advancing our external partnerships, building bridges to new industry entities and working with IFMA’s volunteer leaders on new ideas and strategies to benefit the facility management profession,” said Gilpin. “I wish to express my gratitude to the entire IFMA staff — credit for the association’s dramatic and rewarding turnaround goes to their dedication and drive. I would not be able to take on these new duties without their support.”

Gilpin is an accomplished executive with strong experience in international association management, trade show production, education/certification programs, legislative advocacy and workforce development.

“During the last couple of years, there has been significant change to IFMA’s operations,” said John Carrillo, CFM, IFMA Fellow, chair of IFMA’s global board of directors. “As COO, Don Gilpin has renewed focus on core business, organizational stability and financial growth. He has provided inspired leadership to IFMA staff, members, and internal and external stakeholders. His expertise in association management, vision and commitment to strategic growth have enhanced IFMA’s position as a thought leader and ensured the continued progress and relevance of the association.”