Parking garages in Canada are undergoing a major transformation, with paper tickets and clunky machines becoming a thing of the past. As business sectors around the globe embrace AI-driven technology to solve challenges, speed up service, and improve the customer experience, forward-thinking asset owners are shifting into gear and installing improvements at their parking facilities to shift the financial profiles of these spaces. Metropolis has created a seamless “drive in and drive out” payment experience for consumers while increasing transparency, capturing revenue, and reducing costs for real estate owners.
“We have always been committed to creating environments that reduce costs, capture revenue, and deliver the best possible guest experience,” said Michael Giles, Vice President, Canada, Metropolis. “Metropolis bringing their advanced parking platform to Canada is a significant step forward, and we’re excited to deliver a seamless experience for Canadian drivers in 2025.”
A new checkout-free system for Q2 2025
Real estate partners who deploy Metropolis’ tech are amenatizing the parking experience for their tenants, creating a preferred customer experience while optimizing facility operations.
The Metropolis system features proprietary technology that tracks vehicles and automatically charges drivers, emailing receipts as they exit. For the customer, this means no searching for cash, no fumbling for credit cards, and no punching buttons on a ticket machine to leave the parking lot. To use a Metropolis parking facility, customers simply download the app and provide their name, license plate, phone number, and payment method. They can then drive in and out, returning their most precious resource: time.
For the facility owner, it means a streamlined operation that provides unprecedented visibility into data and revenue streams. The onsite team is now free to focus on delivering remarkable customer experiences rather than fumbling over clunky and outdated processes. The platform is already deployed in thousands of parking facilities across the U.S.—and Canada is next in line.
“Our technology replaces traditional parking systems for a fraction of the price, capturing revenue and reducing costs for real estate owners while increasing transparency and promoting an enhanced customer experience,” Giles said. “By handling everything—from tenant management and billing to facility performance and more—Metropolis removes the headache of parking operations, freeing up property managers to focus on more important aspects of their business.”
As Giles points out, the benefits are varied, including improved customer loyalty to the facility and empowering operational efficiencies. As technology improves and data sets evolve, the deployed systems can be easily upgraded and won’t become obsolete.
“Combining best-in-class operations with cutting-edge technology is what we do best,” he said. “Our Parking Management team provides a streamlined and frictionless customer experience, and we’re only just getting started. We look forward to leading the way to a smoother parking experience for Canadians in the coming months.”
To start the discovery process and determine how AI-powered computer vision technology can improve your facility’s parking operations, visit www.metropolis.io or contact Michael Giles at mgiles@metropolis.io.
