Maple Ridge Community Management has named Craig McMillan vice president of operations. McMillan was promoted from his previous position as the company’s general manager of operations. In his new role, McMillan will oversee day-to-day operations of the Mississauga firm.

“Craig is highly engaged and motivated to ensure our team consistently delivers the high levels of customer service MRCM has become renowned for. He mentors team members, teaches RCM courses and invests heavily in his own continuing development,” said Michael Le Page, MRCM president, in a press release. “For more than a decade, Craig has been a strong contributor to our success and we look forward to teaming with him in his new capacity.”

McMillan has been a member of the condominium management industry since 2003 when he joined MRCM. He is a Registered Condominium Manager (RCM) and RCM instructor. McMillan is also a member of the Association of Condominium Managers of Ontario (ACMO) and Canadian Condominium Institute (CCI) Toronto and Golden Horseshoe Chapters. He is a well-known speaker at ACMO and CCI conferences and has written several industry-related articles.