According to the Professional Retail Store Maintenance Association (PRSM) – the authority on retail, multi-site facilities management – janitorial expenses represent 13 per cent of annual retail maintenance costs.
“Janitorial is one of the retail industry’s largest expenses,” said Bill Yanek, CEO, PRSM. “In fact, according to PRSM 2017 Retail Facilities Maintenance Industry Overview, janitorial expenses are the third largest expense for retail brands.”
In its newest publication, 2019 Best Practices: Janitorial, a collection of PRSM’s most actionable and dependable case studies that support facilities management professionals – the 12 best practices featured provide insights into the different aspects of a janitorial program such as: developing the scope of work, establishing a cleaning schedule, how to maintain different floor surfaces and in-house versus out-of-house programs.
The case studies include:
• Self-Performing vs. Third-Party Service Delivery in Floor Care and Janitorial Trades
• Consolidating a Locally Managed Janitorial Program into a Corporately Managed Program
• Janitorial Program Management – Self-Perform / Subcontract / Both
• The Importance of Quality Assurance
• Attendance Tracking by IVR or Geotag/Geofencing
• Hours-Based vs. Performance-Based Contract
• Cleaning Service Bundling: Increased Results & Efficiency
• Floor Care Scheduling
• Keep Floors Inviting and Clean—No Matter the Type
• Hard Floor Care That Makes Retail Shine—A Holistic View
• Extending the Life of Your Carpet
• Creating a Standardized Cleaning Chemical Program.
Available to members, the report aims to illustrate to retailers on how to reduce expenses and operate more efficiently as they develop and execute janitorial programs.