Technology has touched all corners of the property management sector, but not all Prop-Tech is easy to spot. In the world of waste equipment cleaning, for example, there are tech-savvy tools and systems used behind the scenes to achieve quicker, cleaner, and higher quality results.
“We’re using technology as much as any other service provider but given the nature of our work and where we do it, our clients don’t always see that,” says Brian De Carli, Vice President with the MJW Team (a division of Metro Jet Wash Corporation).
How is tech upgrading the property cleaning process? We asked Brian for his insights.
How much technology goes into your work?
Over the years, we’ve used tech to completely transform how we work, both at our clients’ sites and at our head office in Etobicoke. Some of that tech is more obvious, like in the trucks we drive, the cleaning equipment we rely on, and the safety gear we use (such as CO2 detectors). Then, there are the systems we use to coordinate our services, like our integrated sales, dispatch, and human resources system that make our teams far more responsive and efficient.
How is technology enabling you to work safer?
Working safe relies on the ability to track and monitor what happens on the job and then use that data to address risks as they crop up. For instance, we use digital case management tools to log incidents that happened on the job to track their impacts, how often they occur, and what might be causing them. That way, we can discuss them in our health and safety meetings and take immediate actions to ensure those incidents don’t happen again.
How specific is that data?
It can be as specific as we want it to be. For instance, we have data on buildings that we have done in the past, which we use to instruct teams about any concerns on-site when they return. This is especially important for our Teams to have this information on hand, especially for time management and accuracy.
Aside from job site safety, how else are you using tech?
It’s in the integrated dispatch system that enables us to be more connected and responsive with our clients and it’s in the advanced machines and tools we use on the job, be it our hot and cold industrial pressure washers, odour control systems, ride-on mobile sweepers and floor scrubbers, industrial vacuum trucks, and our GPS-enabled trucks.
Why make these investments?
The simple answer is that it’s part of doing business; being the best at what we do means using the most up-to-date equipment. The other answer is that our job has us working in some of the dirtiest parts of a building, whether it’s the garbage room, parking lot, or catch basins. Safety is on everyone’s mind, so we need to continue using the best technology to protect our teams and keep these properties safe and
hygienic for anyone who works or lives in these buildings.
Why is it important to stay current with technology in your field?
Nothing is ever static. Whether we’re working in condos, apartment
buildings, office towers, retail/ plazas, and commercial/industrial facilities, there will always be new challenges and considerations that we need to be able to deal with. We need to continue delivering the service we’re known for and keeping up with technology is one way we do that.
Learn more about The MJW Team (divisions of Metro Jet Wash Corporation) at www.metrojetwash.ca or contact the team directly at 416-741-3999 or toll-free at 1-844-669-3999.
