The advances in technology have made all sorts of improvements in the building maintenance industry, from increased efficiency to providing more accurate data. But is there a downside to the rise of these tools for maintenance managers?
Not a downside, per se, but there are some challenges that come with the growing popularity of automation and the rise of ‘smart’ buildings. While the pros certainly outweigh the cons of evolving technology long term, assessing the risks is important for building managers as they make daily decisions that impact their business.
Security
Innovation like IoT (internet of things) provides users with regular, real-time data about traffic, inventory, energy usage, and more. For convenience, this data is typically available on multiple devices so that it can be accessed by everyone who needs it, but that comes with an increased security risk of a data breach.
If you plan to add automation as a way to improve efficiency and to better manage your business, think about the level of reporting, access, and storage you need to best manage that data. Outsourcing your security is one way to get a handle on cybersecurity and keep your information and your business safe.
Expense
Technology can come with a hefty price, and even though it often pays off in the long run, an initial investment can be a deterrent to progression. Things like overhauling your inventory system or updating your infrastructure can seem daunting at first glance. Develop a long-term plan to integrate the technology on your list so you can stagger the costs and budget for the expenditures.
Training
It doesn’t make sense to upgrade your facility with technology that makes the job easier if you don’t take the time to train your team to use it effectively. That includes new staff, too.
Training your employees comes with a cost, so factor that into your budget as you make upgrades and add innovation. There’s no point in investing in tools to make your life easier and your business more efficient if they might be misused or undervalued by your team.
Technology and innovation can help facility managers better their business, get the job done faster, and complete tasks more efficiently. It’s important to look take all factors into account, including possible challenges when you look at adding technology to your building maintenance program.