customer service
Facility Cleaning & Maintenance
Using customer feedback to build your commercial cleaning business
Running a commercial cleaning business means delivering excellent service, building relationships, and listening to your customers. Customer service is vital for the success of your
Facility Cleaning & Maintenance
Differentiating your customer service
Customer service is a vital part of every business. Putting customers first, providing exceptional service, and building relationships will help cleaners and maintenance managers better
Facility Cleaning & Maintenance
Looking ahead to 2024’s commercial cleaning trends
As the commercial cleaning industry continues to grow and evolve, what are experts predicting to emerge as the top trends next year? Technology, sustainability, and
Facility Cleaning & Maintenance
Refinishing floors: a cautionary tale
Keeping a facility clean is no easy feat, requiring a teamwork approach by facility managers and cleaning contractors. This is the story of an error
Facility Cleaning & Maintenance
The benefits of recurring revenue during a recession
In the midst of ongoing reports of layoffs, bank failures, and surging inflation, commercial cleaning businesses are finding solace in the stability of recurring revenue
Facility Cleaning & Maintenance
How cleaning companies can build recession-proof relationships
As we face some uncertainty in the economy with rising inflation and talk of recession, it can cause anxiety on how best to secure a
REMI Network
BILD awards celebrate industry excellence
The Building Industry and Land Development Association handed out awards during a virtual event last week celebrating 40 years of industry leadership.
REMI Network
BOMA Canada announces top CRE achievers of 2019
This year’s gala presented recipients with a total of 27 awards, recognizing top CRE achievers in the industry from across the country.
Canadian Apartment Magazine
The new standard for rental living
Focusing primarily on the millennial market, The Selby offers residents a lifestyle that "inspires comfort, connection and a sense of belonging" through its unique millennial-centric services and experiences.
CondoBusiness
Plaza awarded top honours at 2018 Homeowners’ Choice Awards
Tarion has announced the winners of its annual Homeowners’ Choice Awards, which honour outstanding homebuilders with the highest customer service ratings.
CondoBusiness
Tarion announces finalists for 2018 Homeowners’ Choice Awards
The finalists for the 2018 Homeowners’ Choice Awards, which recognize new home builders for excellent service based on customer reviews, have been announced.
REMI Network
How buyer demands are changing in the JanSan industry
The JanSan industry is adapting to evolving demands among business buyers who now expect the same omnichannel experiences they get from consumers brands,
Canadian Property Management
BOMA Canada awards industry’s best
The Canadian commercial real estate industry gathered in the Fairmont Royal York Hotel in downtown Toronto last night for the BOMA Canada National Awards.
Facility Cleaning & Maintenance
Social media tips for cleaning companies
Cleaning marketer and entrepreneur Lisa Macqueen recently offered advice on what cleaning companies need to be doing on social media.
Facility Cleaning & Maintenance
No vacancy for pests in hotels
With the right strategy in place, hotels can put out the “no vacancy” sign for pests and help ensure guests have a pleasant stay.
CondoBusiness
2017 Homeowners’ Choice Award winners revealed
Tarion has announced the recipients of the 2017 Homeowners’ Choice Awards, honouring Ontario home builders with the best customer service.
CondoBusiness
Homeowners’ Choice Awards finalists announced
Tarion has announced finalists for the 2017 Homeowners’ Choice Awards, the Ontario-based awards that allow buyers to recognize outstanding customer service.
